Payment Policy

At Fermentolab, we highly value your safety and convenience. We offer a wide range of secure and easy-to-use payment methods that comply with UK regulations.

Credit/Debit Cards

Secure and Convenient Payments
We accept all major credit and debit cards, including:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Maestro

Using a credit or debit card is simple and safe. Here's how to complete your transaction:

  1. Choose "Credit/Debit Card" as your payment method at checkout.
  2. Enter your card details, including the card number, expiration date, and CVV.
  3. Complete the requested billing information.
  4. Confirm your payment, and you will be redirected to a confirmation page.
  5. A confirmation email of your purchase will be sent to you.

PayPal

Fast and Secure Online Payments
PayPal allows you to make payments quickly and securely without sharing your financial details.

  1. Select "PayPal" as your payment method at checkout.
  2. You will be redirected to the PayPal login page.
  3. Log in to your PayPal account or create a new one.
  4. Choose your funding source (bank account, credit card, or PayPal balance).
  5. Confirm the payment.
  6. After the payment is complete, you will be redirected to our site for order confirmation.

Apple Pay & Google Pay

Mobile Payment Options
For customers using Apple or Google devices, we offer Apple Pay and Google Pay for seamless, contactless payments. These options are fast, secure, and convenient:

  1. Choose "Apple Pay" or "Google Pay" at checkout.
  2. Authenticate the payment using Face ID, Touch ID, or your device password.
  3. Confirm your shipping and billing information.
  4. Once the payment is successful, you'll be redirected back to our site with an order confirmation.

Shop Pay

Accelerated Checkout
For an even faster checkout experience, use Shop Pay:

  1. Select "Shop Pay" as your payment option.
  2. Log in with your Shop Pay credentials.
  3. Confirm your payment and shipping details.
  4. Complete your order quickly and securely.

Security and Protection

Your security is our highest priority. All transactions on our website are encrypted using advanced SSL technology to ensure your privacy and security. We continuously monitor and update our website to meet the latest security standards and comply with regulatory requirements.

QUICK LINKS

Frequently Asked Questions
Privacy Policy
Terms of Service

CONTACT US

We strive for optimal customer satisfaction. Please do not hesitate to contact our specialized customer service team via the contact details above or by filling out the contact form below. Your feedback is highly valuable to us. We aim to respond within 48 hours.

Store Name: Fermentolab 
Address: Arch 138, Tilbury Road, London E10 6RE, United Kingdom
Email: info@fermentolab.com
Contact Form: Click here

Customer Service Hours:
Monday to Friday - 9:00 AM to 5:00 PM (GMT - London Time)
Saturday & Sunday - Closed

Contact Form