FAQs – Everything You Need to Know

Do you offer free shipping?

Yes! We offer free shipping on all UK orders—no extra costs, no hidden fees.

How long does processing and delivery take?

Processing time: 24-48 hours.
Delivery: 2-3 business days across the UK.

What if I don’t like the bases?

We stand by our product with a 30-day money-back guarantee. If you’re not satisfied, just return them to our address for a full refund—no questions asked.

How long do the bases last?

Our pizza bases can be stored at room temperature for 50-60 days, thanks to our natural fermentation and artisanal baking process. No refrigeration needed.

How do I prepare the base?

Just add your favorite toppings and bake it in your home oven or a professional pizza oven. In less than 5 minutes, you’ll have a perfect, Neapolitan-style pizza.

Are your pizza bases vegan?

Yes! All our ingredients are 100% vegan, with no dairy, no eggs, and no animal products.

Is your dough made with sourdough?

Yes! We use 100% natural sourdough and a 72-hour fermentation process to create a base that’s light, flavorful, and easy to digest.

How are the bases made?

Each base is:

Hand-stretched using the slap technique—no machines, just craftsmanship.
Made with 72-hour fermented sourdough for perfect flavor and digestibility.
Baked in a traditional wood-fired oven for that authentic char and texture.

Are you a business looking to collaborate?

If you own a restaurant, bar, or café and want to serve high-quality pizza without the hassle of making dough, we’d love to work with you. Contact us to discuss wholesale options and partnerships.

Do you have more questions? Contact us anytime—we’re here to help.