FAQ
Do you offer free shipping?
Yes! We offer free shipping on all UK orders, no extra costs, no hidden fees.
How long does processing and delivery take?
- Processing time: 24-48 hours.
- Delivery: 2-3 business days across the UK.
What if I don’t like the bases?
We stand by our product with a 30-day money-back guarantee. If you’re not satisfied, just return them to our address for a full refund,no questions asked.
How long do the bases last?
Our pizza bases can be stored at room temperature for 30 days, thanks to our natural fermentation and artisanal baking process. No refrigeration needed.
How do I prepare the base?
Just add your favorite toppings and bake it in your home oven or a professional pizza oven. In less than 5 minutes, you’ll have a perfect, Neapolitan-style pizza.
Are your pizza bases vegan?
Yes! All our ingredients are 100% vegan, with no dairy, no eggs, and no animal products.
Is your dough made with sourdough?
Yes! We use 100% natural sourdough and a long fermentation process to create a base that’s light, flavorful, and easy to digest.
Are you a business looking to collaborate?
If you own a restaurant, bar, or café and want to serve high-quality pizza without the hassle of making dough, we’d love to work with you. Contact us to discuss wholesale options and partnerships.
Do you have more questions? Contact us anytime, we’re here to help.
Contact Info:
Store Name: Fermentolab
Address: Arch 138, Tilbury Road, London E10 6RE, United Kingdom
Email: info@fermentolab.com
Contact Form: Click here